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Privacy Policy
Last Updated: May 2025
Our mission statement
At Rainbowoo, we prioritize the confidentiality and security of your personal information. This policy details how we collect, use, and protect your data in compliance with global privacy laws, including GDPR, CCPA.
What we do and don’t do…
(1) We do use your Personal Information to provide you with great customer service, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely.
(2) We do respect your privacy and work hard to meet strict regulatory requirements.
(3) We do go the extra mile to protect your Personal Information.
(4) We don’t sell your Personal Information to third parties.
Your Personal Information is in safe hands with Rainbowoo and we’ve prepared this Policy to be completely transparent about how we collect, use and store your Personal Information.
Personal information is any information that can make you directly identifiable from the information in question or a combination of the information including, but not limited to name, age, telephone number, addresses and online identifiers such as cookies (“Personal Information”).
What this Policy contains (By using our services, you agree to the terms outlined below) :
Information We Collect
We collect the following data to provide and improve our services:
- Personal Identification: Name, email, shipping/billing address, phone number, date of birth (optional), payment details (processed via SSL encryption; card data is never stored).
- Technical Data: IP address, browser type, device information, cookies (see Section 8).
- Behavioral Data: Pages visited, products viewed, click patterns, ad interactions, purchase history.
- Sensitive Data (with explicit consent): Sexual preferences, relationship status, or other special categories.
How We Use Your Information
Your data is used to:
- Process orders,carefully transport products under the name Rainbowoo, and send transaction updates.
- Communicate promotions, product launches, or policy changes (opt-out available via email or account settings).
- Enhance website functionality (e.g., streamlined checkout via cookies) and conduct market research/analytics.
- Prevent fraud, comply with legal obligations, and defend legal claims.
- Personalize marketing with your consent (email/SMS).
Legal Basis for Processing
We process data based on:
- Contractual Necessity: To fulfill orders and deliver services.
- Legitimate Interests: Website optimization, fraud prevention, and direct marketing (where permitted by law).
- Consent: For sensitive data and promotional communications (withdraw anytime).
Data Sharing
We do not sell your data. Limited sharing occurs with:
- Service Providers: Payment processors, shipping carriers, IT/cloud services, and marketing partners.
- Legal & Regulatory Authorities: When required by law or to protect Rainbowoo’s rights.
- Business Transfers: During mergers, acquisitions, or asset sales.
- International Transfers: Data may be transferred globally under GDPR-approved safeguards (e.g., Standard Contractual Clauses).
Data Security
- SSL encryption secures transactions.
- Restricted access to servers and regular security audits.
- Discreet packaging and billing under Rainbowoo to protect privacy.
Your Rights
You may:
- Access/Correct your data via your account dashboard.
- Delete data unless retention is legally required (e.g., tax records).
- Restrict Processing or Object to marketing.
- Data Portability: Request a copy of your data in a machine-readable format.
- Withdraw Consent for sensitive data or marketing.
Submit requests to: basser@rainbowoo.com. We respond within 30 days.
Cookies
- Purpose: Track shopping sessions, save preferences, and analyze traffic.
- Control: Disable cookies via browser settings, but this may limit site features.
Children Privacy
Rainbowoo serves adults aged 18+. We do not knowingly collect data from minors. Contact us immediately if a minor has shared data unintentionally.
Policy Updates
Updates will be posted here. Material changes (e.g., data usage purposes) will be notified via email.